Terms & Conditions

1. General terms

These Terms & Conditions form an agreement between you and the operator of Clubhouse Casino. By accessing the website, creating an account, making a deposit or using any service, you confirm that you have read, understood and accepted these terms, together with any additional rules shown on the relevant page. If you do not agree with any part of these terms, you must not use the website or its services.

Clubhouse Casino may update these Terms & Conditions from time to time. Changes may be made to reflect legal requirements, changes to the services, security improvements or operational needs. The updated version will apply from the time it is published on the website, unless another commencement date is stated. You should check this page regularly. Continuing to use the website after an update means that you accept the revised terms.

The website is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking whether online gambling is lawful for you and for complying with all laws that apply to you. Clubhouse Casino does not invite any person to use the services where doing so would be unlawful.

Eligibility and account registration

You must meet the minimum legal age and all other eligibility requirements that apply before using the services. You must provide accurate, current and complete information when registering an account. Information may be checked before or after registration, including for identity, age, location, payment ownership, fraud prevention and compliance purposes.

You must keep your account information up to date and tell Clubhouse Casino if any important detail changes. You are responsible for keeping your username, password and other account credentials confidential. You must not allow another person to use your account, and you must notify the operator promptly if you suspect unauthorised access. You are responsible for activity carried out through your account unless the operator determines that the activity resulted from a fault outside your reasonable control.

• Only one account may be created and used by each individual unless the operator expressly permits otherwise.
• Accounts must not be created on behalf of another person or by using false, misleading or stolen information.
• You must not sell, transfer, lend or otherwise make your account available to another person.
• You must not use the services if you are self-excluded, suspended, restricted or otherwise prohibited from gambling.
• You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.

2. Games, deposits and withdrawals

Games available through Clubhouse Casino are subject to the game rules displayed on the website. Those rules may explain how a game operates, how outcomes are determined, and how winnings or other results are calculated. You should read the relevant rules before playing. In the event of an obvious error, technical fault or incorrect display, the operator may take reasonable steps to correct the error and may void or adjust affected activity where permitted by applicable law.

You may only use payment methods that are available through your account and that you are authorised to use. You confirm that funds used for gambling belong to you and are not connected with unlawful activity. Deposits may be subject to checks, processing requirements, minimum or maximum amounts, or other conditions shown at the time of the transaction.

You should only deposit money that you can afford to lose. Gambling outcomes are uncertain and no result is guaranteed. You must not attempt to deposit or play with money obtained through fraud, theft or any other unlawful means. Clubhouse Casino may delay, decline, reverse or investigate a transaction where this is necessary for security, compliance, payment processing or account protection.

Withdrawal requests may be subject to account verification and checks relating to payment ownership, source of funds, responsible gambling and legal compliance. The available withdrawal methods and any applicable requirements will be shown through the website or account area. You may be asked to provide documents or information before a withdrawal can be completed. Processing may also depend on the payment provider or financial institution involved.

You are responsible for reviewing transaction details and reporting any suspected error or unauthorised transaction as soon as possible. Where an account has a positive balance, the operator may use reasonable methods to return funds, subject to verification, applicable law and any outstanding obligations. If a payment is reversed, rejected or charged back, you may remain responsible for the associated amount and reasonable recovery costs where permitted.

Promotions and bonuses

Any promotion, bonus, reward or special offer is subject to its own terms. Those terms may include eligibility rules, qualifying transactions, expiry dates, game restrictions, wagering or turnover requirements, maximum values and withdrawal conditions. You should read the specific promotional terms before opting in or participating.

Unless the relevant offer states otherwise, promotions are limited to one per person, household, address, device, payment method or other permitted grouping. Clubhouse Casino may refuse, withdraw or amend an offer where it has been obtained in error, used abusively or claimed in breach of the applicable terms. Promotional balances and related winnings may be removed where an offer has been misused or obtained through fraudulent conduct.

3. Responsible gambling, prohibited conduct and privacy

Clubhouse Casino supports responsible gambling. Gambling should be treated as entertainment, not as a way to make money or recover financial losses. Before playing, consider setting a budget and time limit. Never gamble with money needed for essential expenses, and do not play when you are distressed, under the influence of alcohol or drugs, or trying to chase losses.

Tools and support options may be available through the website, including account limits, time-out facilities, self-exclusion and access to gambling support information. These tools may have different activation and review requirements. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support.

You must not misuse the website, interfere with its operation or attempt to gain an unfair advantage. Prohibited conduct includes using bots, automated software, collusion, exploiting faults, manipulating games, using another person’s account, disguising your location, submitting false documents, abusing promotions and engaging in fraudulent or suspicious activity.

Clubhouse Casino may monitor activity and take reasonable action where prohibited conduct, account security concerns or legal and regulatory risks are identified. Action may include refusing a transaction, restricting or suspending an account, cancelling affected activity, withholding funds pending investigation or closing an account. Any action will be taken subject to applicable law and the relevant facts of the matter.

Privacy and communications

Personal information is collected and used to provide the services, operate accounts, process transactions, verify identity and age, prevent fraud, meet legal obligations, improve the website and communicate with you. The Privacy Policy explains how information is handled, shared, stored and protected. By using the services, you acknowledge that information may be processed for these purposes.

You may receive service messages relating to your account, transactions, security, changes to the website or these terms. Marketing communications, where used, may be managed through the available preference or unsubscribe options. You must ensure that communications can be received and that information provided to Clubhouse Casino remains accurate.

4. Website access, liability and account closure

The website may be changed, suspended or withdrawn in whole or in part. Clubhouse Casino aims to provide a reliable service but does not promise that the website will always be available, uninterrupted, secure or free from errors. Access may be affected by maintenance, telecommunications failures, device problems, internet conditions or events outside the operator’s reasonable control.

You are responsible for obtaining the equipment, internet connection, software and security protection needed to access the website. You must not copy, modify, scrape, frame, reverse engineer or commercially exploit website content unless you have permission or the law allows it. Website names, text, graphics, software and other materials may be protected by intellectual property rights.

To the extent permitted by law, Clubhouse Casino is not responsible for loss caused by your breach of these terms, misuse of the services, unauthorised access resulting from your failure to protect account details, or problems with third-party networks, devices or payment providers. Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law.

You may stop using the services and request account closure through the available account or support process. Clubhouse Casino may suspend or close an account where required for legal, security, responsible gambling, payment, compliance or operational reasons, or where these terms have been breached. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, investigations or disputed activity.

If you have a question, complaint or concern about your account or the services, use the support or contact options published on the website. Provide enough information for the matter to be reviewed, while avoiding the unnecessary disclosure of sensitive personal or payment information. Complaints may be assessed in accordance with the operator’s applicable complaints process.

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not waive the right to enforce it later. These terms, together with any incorporated policies and specific game or promotional rules, apply to your use of Clubhouse Casino unless a mandatory legal requirement provides otherwise.