Cookies Policy

1. What are cookies?

Cookies are small text files that a website may store on your computer, tablet, mobile phone or another internet-connected device. They allow a website to recognise a device and remember information about a visit. Cookies do not normally identify you by name on their own. However, information collected through cookies may be combined with other information that we hold about you, such as account, device or usage information. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Some cookies are placed directly by Clubhouse Casino. Other cookies may be placed by service providers that help us operate, secure, analyse or improve the website. These third-party providers may use cookies or similar technologies in accordance with their own privacy information. We take reasonable steps to use such technologies for legitimate website, business, security or compliance purposes.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period set by the cookie or until you delete them. The length of time a cookie remains active can vary depending on its purpose, your browser settings and the settings applied by the relevant service provider.

Similar technologies

We may also use technologies that perform a similar function to cookies. These can include pixels, tags, software development kits, local storage and other device identifiers. For simplicity, this policy refers to cookies and these related technologies together as cookies. These tools may help us recognise a returning device, measure website activity, detect suspicious behaviour, remember settings or understand whether communications and content are being used.

2. How Clubhouse Casino uses cookies

The cookies used on the website may have different purposes. Some are necessary for the website to function, while others are used only when permitted by law and, where required, after you provide consent. The particular cookies available may change as the website, its features or its service providers change.

Strictly necessary cookies

Strictly necessary cookies support core website and account functions. They may help maintain a secure session, remember whether you are signed in, process navigation between pages, protect forms, identify basic technical errors and support responsible access controls. Without these cookies, parts of the website may not work correctly or may not be available. Because these cookies are needed for requested services or essential website operation, they may not be removable through every cookie preference tool.

Security and fraud prevention cookies

Online gambling websites need to protect players, accounts and payment processes from misuse. Security-related cookies and similar technologies may help us recognise unusual activity, prevent automated attacks, support account protection, investigate suspected fraud and maintain the integrity of the website. They may also help us meet legal, regulatory or internal risk-management requirements. Disabling these technologies may affect our ability to provide secure access or may cause some features to stop working.

Preference and functionality cookies

Preference cookies remember choices you make, such as language, display settings, selected site features or cookie preferences. They can make later visits more convenient and help the website provide a consistent experience. If these cookies are disabled, you may need to repeat certain choices each time you visit, and some functions may not operate as intended.

Performance and analytics cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, time spent on pages, general device information, referring pages and technical errors. We use this information in an aggregated or otherwise suitable form to assess performance, improve navigation, identify problems and develop a clearer online experience. Analytics information is not intended to determine the outcome of a game or to replace account or identity checks.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand general interests and present information that is more relevant to a visitor. These cookies may be set by Clubhouse Casino or by selected third parties. We do not use cookies to guarantee winnings, influence game outcomes or encourage activity that is unsafe or inconsistent with responsible gambling principles. Marketing choices can usually be changed through the cookie preference tool or your browser settings.

3. Your choices and managing cookies

When you first visit the website, you may be shown a cookie notice or preference tool. This tool may allow you to accept or reject categories of non-essential cookies. Your choices may be stored in a preference cookie so that the website does not ask you again during every visit. If you clear your cookies, use another browser or access the website from another device, you may be asked to make your choices again.

You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, block new cookies, delete existing cookies, block third-party cookies or receive a warning before cookies are stored. The method differs between browsers and devices, so refer to the relevant help or privacy settings for instructions. You may also be able to control certain advertising preferences through tools provided by your browser, operating system or third-party service providers.

If you disable or delete cookies, the website may not operate normally. For example, you may be unable to sign in, maintain a secure session, use account features, save preferences or complete certain processes. Blocking cookies does not necessarily remove all information already collected, and it may not prevent every form of similar technology from operating. You may need to adjust settings separately for each browser and device.

• Use the website's cookie preference tool where it is available.
• Change cookie permissions in your browser or device settings.
• Delete stored cookies if you no longer want them retained on your device.
• Review the privacy information of third-party providers whose technologies may be used on the website.
• Keep your browser and device software updated to support security and privacy controls.

Cookie choices are separate from responsible gambling choices. Changing cookie settings will not close an account, change deposit or wagering limits, remove a self-exclusion, or cancel other responsible gambling controls. If you need help with safer gambling tools, use the responsible gambling information available on the website.

4. Privacy, updates and contact

Information collected through cookies may include technical information such as an IP address, browser type, operating system, device type, general location information, visit times, pages viewed and interactions with website features. The information collected will depend on the type of cookie and your settings. We may use, store and disclose this information for purposes described in our Privacy Policy, including operating the website, providing account services, maintaining security, preventing fraud, improving services, meeting legal obligations and managing consent choices.

Some service providers may process information outside Australia or may support services used across multiple countries. Where personal information is involved, it will be handled in accordance with applicable privacy obligations and the arrangements described in our Privacy Policy. You should review that policy for further information about the collection, use, disclosure, retention and protection of personal information, as well as available privacy rights and complaint options.

This Cookies Policy may be updated from time to time to reflect changes to the website, technologies, service providers, legal requirements or our practices. The updated version will be published on this page with a revised effective date where appropriate. We encourage you to review the policy periodically, particularly before using new website features. If a change requires your consent, we will provide a suitable notice or preference option where required.

If you have a question about this Cookies Policy or the way cookies are used on the website, please use the contact or support options made available by Clubhouse Casino. Do not include passwords, payment details or other sensitive account information in a general enquiry unless the secure support process specifically asks for it. We may need to verify your identity before discussing account-related information.

By using the website after reviewing this policy, you acknowledge the use of cookies and similar technologies in accordance with your selected preferences and applicable law. Essential cookies may continue to operate because they are required to provide requested services, maintain security or support the basic operation of the website.